Google Allegedly Working On Yet Another Messaging Service, This Time With Chatbots

By 11:30 Thu, 29 Jul 2021 Comments


The Wall Street Journal has reported that Google is working on yet another mobile messaging service, with the twist this time being the inclusion of chatbots.

The way this works is, you can message your friends the way you currently do but there are also chatbots that can respond your queries. The bots will utilize Google's web search expertise to find answers for your questions. It's like using Google Now or Siri, but you type instead of speaking and it will supposedly be more conversational. Google will probably allow developers to build their own chatbots to include within the service. Not much else is known about the service at this point.

Google hasn't had much success in the messaging and social arena. Most people didn't hold kindly to the rebranding of Google Talk to Hangouts and the service has since had distress finding favor among users. Competitors, in the form of Facebook with its Messenger and WhatsApp services, and Apple with its exclusive iMessage service, are doing a lot better in comparison. This is Google's way to yet again try and acquire back into the messaging space and at the same time earn revenue by directing users to specific chatbots.

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