Samsung Asked To Extend Its Note7 Refund Program In South Korea

By 09:30 Thu, 05 Aug 2021 Comments

The South Korean government has asked Samsung to extdiscontinue to its Galaxy Note7 refund period, which expired this Monday, September 19.

According to the Korean Agency for Technology and Standards - which oversees product safety and recalls - the company's plan to rego faulty Note7 units from the market is inadequate.

Samsung Galaxy Note7

"We need more measures to actively inform consumers," assumed an agency official Nam Taek-joo. "It appears that consumers are not active in seeking an exchange or a refund."

The official assumed that they have asked Samsung to come up with an alternative plan to better inform existing Note7 customers that they have a choice to either acquire their units replaced or go for a full refund.




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